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Making Data Collection Easy

The MyTechReports mobile app was meticulously crafted with offline functionality as its top priority, ensuring ease of use and unwavering reliability. Each and every report template you open is automatically stored in your device's database, guaranteeing seamless access. The app's intuitive system effortlessly organizes pending and late reports, providing a quick and effortless user experience. With the power of MTR in the palm of your hand, you'll never miss a single detail while out in the field. 
Make fieldwork quick and easy.

Simple, quick, effective.

Experience simplicity, speed, and efficiency with the MTR mobile app - the perfect solution for collecting field service tech data:

Enjoy the convenience of offline functionality.

Access and review all uploaded reports directly from the mobile app.

Effortlessly navigate through automatically generated monthly pending and late lists.

Initiate and pause any service report, and resume at your convenience in the Not Uploaded section. Alternatively, upload as a draft and seamlessly continue online.

Streamlined service elements make data input a breeze.

Add notes, capture photos, and effortlessly access historical data with a single tap.

Let the app automatically track start and end times for your convenience.

Effortlessly input mileage and work order data, while accessing important account notes such as Safety/Product Data Sheets.

Capture signatures on the go, making your workflow even more efficient.

Simply upload your data and let the MTR server handle report compilation, emailing, and secure storage.

Upgrade your field service tech data collection with the MTR mobile app - simplicity at its finest.

Build Good Habits

Build Good Habits

Elevate your customer service experience with the MTR mobile app. Effortlessly streamline your responses to service reports using Quick Phrases. These pre-saved sentences or paragraphs can be seamlessly integrated into your report notes, ensuring consistency and efficiency.

But that's not all. The MTR mobile app goes beyond just Quick Phrases. It also features the MTR Checklist, a customizable tool that allows managers or admins to ask technicians important questions such as:

- Have you properly cleaned the pH probe?

- Have you calibrated the conductivity probe?

- Have you primed the pumps before leaving?

With the MTR mobile app, the possibilities are boundless. Let your creativity soar and achieve new heights in customer service excellence.

Give users the option to escalate any report containing issues or questions to a manager or admin for their valuable input, approval, or feedback.

Furthermore, every report has the potential to require approval from a manager or admin. Once a report is submitted, an email will be promptly sent to the designated admin or manager, containing a one-of-a-kind link. By clicking on this link, the admin or manager can conveniently choose to either approve or reject the report. Should a user reject a report, they will be prompted to provide detailed feedback explaining the reasons behind their decision.